Privacy Policy

1. Who We Are

EVISA EXPRESS LTD is the data controller for personal information collected through uk-trip.net. We are registered in England and Wales and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, telephone number
• Booking information: Travel dates, passenger details, passport information
• Payment information: Billing address (payment card details are processed by secure third-party payment processors)
• Technical data: IP address, browser type, pages visited, time spent on site (collected via cookies)
• Communication records: Records of correspondence with our team

3. How We Use Your Information

We use your personal information to:

• Process and manage your tour bookings
• Communicate with you about your enquiries and bookings
• Send booking confirmations, updates, and important travel information
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (only with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: To fulfil a booking contract with you
• Legitimate interests: To improve our services and prevent fraud
• Legal obligation: To comply with applicable laws
• Consent: For marketing communications and non-essential cookies

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To understand how visitors use our site (e.g., page views, session duration)
• Preference cookies: To remember your settings and choices

You can manage cookie preferences in your browser settings. Disabling certain cookies may affect website functionality.

6. Data Sharing

We may share your personal information with:

• Service providers: Hotels, transport companies, tour guides, and other suppliers necessary to deliver your tour package
• Payment processors: To securely process transactions
• Legal authorities: When required by law or to protect our rights

We do not sell your personal data to third parties for marketing purposes.

7. Data Retention

We retain personal data for as long as necessary for the purposes outlined in this policy:

• Booking records: 7 years (for legal and accounting purposes)
• Marketing consent records: Until consent is withdrawn
• Website analytics data: 26 months

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data (Subject Access Request)
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten") in certain circumstances
• Restrict processing of your data
• Data portability – receive your data in a structured format
• Object to processing based on legitimate interests
• Withdraw consent at any time for consent-based processing

To exercise any of these rights, contact us at: info@uk-trip.net

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmissions are encrypted using SSL/TLS technology.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

11. Contact & Complaints

For data protection queries or to exercise your rights:

EVISA EXPRESS LTD
590 Kingston Road, London SW20 8DN, United Kingdom
Email: info@uk-trip.net
Phone: +48 666 626 704

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.